Our Engineer Portal module enables your engineers to check and book jobs/services for your customer's contracts out in the field. Accessible from any modern web browser, it can be
viewed from a mobile device or tablet for easy use.
Secure & password protected, the system allows your users to log in and search through contracts in your database on your servers. Once a site has been found, details including the contract's status, address, client and system information are then displayed for viewing.
The engineer can then book a job or service and provide time information, which then syncs with your Alarm Master system's diary back at the office in real-time (Providing a data connection is established e.g Wifi, 3G, 4G etc.).
The system is available as an additional module to work alongside Alarm Master, or is included for free in our Alarm Master Mobile packages. To discuss the purchasing of the Engineer Portal, or for more information, please call sales on 0800 644 4545.
Download the overview brochure here.