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At Asolvi we are always looking for ways to better support our customers, so we now utilise the Asolvi Customer Portal, powered by ZenDesk. This platform, used across all our Asolvi products, brings many advantages over our existing support solutions.

Along with a range of other great features, the Asolvi Customer Portal will:

  • Help expand your knowledge
  • Reduce support response times
  • Improve customer experience

To log in, or create your Zendesk account, please click the link below and follow the 3 simple steps below to get started:

  • Select "sign up", using your full name and work email address for the account.
  • Navigate back to the login screen and select “get a password”.
  • Once logged in you will be able to submit requests to our team and have access to our ever-growing knowledge base.

If you have any difficulty in signing up to Zendesk or questions about the platform itself, please email support.alarmmaster@asolvi.com. Our support team will then get in contact to guide you through the process and answer any questions you have.